Return Policy

RETURNS

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Digital Products

Due to the nature of digital products, refunds will not be provided. Returns or exchanges are also not be permitted. Please read all product details, ask questions if there are any, and double check your cart prior to purchase. Please also ensure your email is entered correctly. Flower Budgets is not responsible for any digital downloads that are sent to incorrect email addresses. 

Digital download links are delivered immediately after purchase and it is recommended to create an account to be able to access your files in the future.

Physical Products 

All sales are final at this time, unless the product arrived damaged or the wrong item was received. 

To be eligible for a return, your item must be damaged or be the wrong item and you will also need the receipt or proof of purchase.  Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. 

To start a return, you can contact us at help@flowerbudgets.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at help@flowerbudgets.com

Unfortunately, we cannot accept returns on sale items, custom made items, or gift cards.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at help@flowerbudgets.com